Database Issues

Incident Report for MyFitnessPal

Resolved

We've addressed the underlying issues, and service should be restored to all components.

Posted Mar 09, 2022 - 08:16 PST

Monitoring

The database instance had an underlying hardware issue, and we have failed over to a different server and are monitoring for any continuing issues.

Posted Mar 09, 2022 - 08:08 PST

Identified

The team is continuing to troubleshoot the problematic instance.

Posted Mar 09, 2022 - 07:44 PST

Monitoring

The problematic database instance has been restarted and the team is monitoring for any continuing issues.

Posted Mar 09, 2022 - 07:03 PST

Identified

The team has identified the problematic database and is working on remediation at this time.

Posted Mar 09, 2022 - 06:51 PST

Investigating

We are currently investigating a database performance issue, users may be experiencing partial outage and degraded service for the duration.

Posted Mar 09, 2022 - 06:50 PST

This incident affected: iOS App, Android App, Web App, API Platform, and Fitbit Integrations.