Fitbit Issues

Incident Report for MyFitnessPal

Resolved

This incident has been resolved.

Posted Dec 17, 2021 - 14:46 PST

Update

We are aware that members are receiving inaccurate calorie adjustments in relation to this work, and we will have a fix in place for this issue by the end of the day tomorrow. Please accept our deep apologies for this frustration. You can click below for more information and updates.

https://support.myfitnesspal.com/hc/en-us/articles/4415871310093-Maintenance-work-starting-Monday-12-13-21

Posted Dec 13, 2021 - 14:13 PST

Update

We are continuing to investigate this issue.

Posted Jun 30, 2021 - 15:23 PDT

Update

We are continuing to investigate this issue.

Posted Apr 06, 2021 - 11:11 PDT

Investigating

Fitbit steps processing is delayed up to 24 hours for users.

Posted Mar 15, 2021 - 11:10 PDT

This incident affected: Fitbit Integrations.