New account signup functionality on mobile (iOS/Android) failing

Incident Report for MyFitnessPal

Resolved

User signup functionality has been restored. At this time users should be able to create new accounts on iOS/Android without issue.

Posted Jan 20, 2026 - 11:46 PST

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2026 - 10:57 PST

We are investigating an issue that prevents users from creating accounts on iOS and Android.

Posted Jan 20, 2026 - 10:35 PST

This incident affected: iOS App and Android App.